Northern Water Works Development Agency (NWWDA) is committed to efficient and economical provision of water and sanitation services to the communities under its jurisdiction. Our key goal and objective is to meet and exceed our customers’ expectations by providing quality products and services.

Quality objectives are established and reviewed annually along with this Quality Policy to ensure continual suitability.

We aim to continually maintain and improve the efficiency and effectiveness of our quality management system that meets both the regulatory and ISO 9001:2015 requirements.